Product Features
- Cotton and linen outer
- Great for little hands
- Embroidered face
- Cute squeaking noise when shaken or squeezed
- Suitable from 3 months
Nana Huchy | Mini Bill The Duck Rattle
They say a duck in the hand is worth two in the bush, but Bill would much prefer to be in a hand. Just a few shakes puts him in a state of bliss. Like his friend Keith Koala Rattle, his rattle never runs out. Super fluffy and soft, Bill makes the perfect gift for any little one. If you have a tiny hand in mind, this mini rattle fits the bill perfectly.
Height: 19.00 cm
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Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Nana Huchy | Mini Sophie The Sheep
Back in the days when she was out in the paddock, Sophie would sit up all night listening to her shepherd's woes. A wonderful listener and wise problem solver, this gorgeous little sheep is one of a kind. Soft as an angel, Sophie enjoys singing, star gazing, and long cuddles in wintertime. Super fluffy and incredibly soft, Sophie makes the perfect gift for any child, providing endless comfort and companionship.
Height: 20.00 cm
Length: 18.00 cm
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Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Nana Huchy | Mini Benny The Bear Rattle
A wonderful storyteller, Benny loves to share tales of his past in the North Pole. That's right, this extra special traditional teddy bear was made by Christmas Elves! Super fluffy and soft, Benny makes the perfect gift for any little one. But last Christmas Eve, Benny slipped out of the sack on Father Christmas' sleigh and fell straight down the Nana Huchy chimney! Luckily, he wasn't alone. Benny joined the Nana Huchy family with his brothers Freddy and Neddy. And to add to his charm, Benny is also a rattle, bringing extra delight to every cuddle and playtime.
Height: 19 cm
Length: 18.00 cm
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Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Baby Bunny Teether Rattle - Navy Spot
Presenting the Adorable Bunny Rattle Teether, a delightful addition to your baby's essentials. Crafted with care, this teether features a clean beechwood teething ring, easily maintainable with a damp cloth, warm soapy water, rinse, and line dry.
Enhance your baby's sensory exploration with the Adorable Bunny Rattle Teether. Order now to provide both comfort and entertainment for your little one.
Cotton & Polycotton Construction Made with a combination of cotton and polycotton for a soft and comforting touch.
Natural Beechwood Teether The teething ring is crafted from natural beechwood, providing a soothing and safe chewing experience for your little one.
Embroidered Face Adorned with an embroidered face, adding a charming touch to the bunny rattle teether.
Safe from 3 Months: Designed with your baby's safety in mind, this teether is suitable for use from 3 months onward.
Spot Clean: Easy maintenance with a spot clean method, ensuring convenience for busy parents.
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Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Rudolph Squeaker Linen Red
Cute Rudolph squeaker toy. Suitable from 3mths. Making Christmas MERRY!
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Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Alimrose Beechwood Teether Stick Rattle - Natural
A smooth natural beechwood teether rattle with it's own pouch, perfect for tiny hands and also great keeping baby entertained.
Colour: Wood
Modern and practical!
.
Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Alimrose Bobby Bunny Linen Stick Rattle - Grey
We are so in love with this super cute linen stick rattle from Australian brand, Alimrose. Available in a gorgeous range of colours to match back with their linen bonnets and bibs.
Perfect for tiny hands, it is suitable from birth and has a gentle rattle when shaken. Would make a fabulous newborn or baby shower gift.
Material: Cotton and poly cotton outer. Linen handle.
Colour: Grey
.
Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Alimrose Bobby Bunny Linen Stick Rattle - Chambray Blue
We are so in love with this super cute linen stick rattle from Australian brand, Alimrose. Available in a gorgeous range of colours to match back with their linen bonnets and bibs.
Perfect for tiny hands, it is suitable from birth and has a gentle rattle when shaken. Would make a fabulous newborn or baby shower gift.
Material: Cotton and poly cotton outer. Linen handle.
Colour: Chambray blue
.
Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Alimrose Linen Mini Bear Rattle 18cm
A sweet little linen rattle that makes an absolutely adorable newborn gift. 18cm tall and beautifully handcrafted. This little bear would make a perfect gift for a little one.
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Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Alimrose| Roberta Bunny Squeaker | Pink
Roberta is a beautiful little bunny, perfect for a first toy. With her sweet little frill and squeaking noise, she makes a delightful newborn or baby shower gift.
Age: From birth
Materials: Cotton and poly cotton outer
Spot clean
.
Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Alimrose Bobby Bunny Linen Stick Rattle - Butterscotch
We are so in love with this super cute linen stick rattle from Australian brand, Alimrose. Available in a gorgeous range of colours to match back with their linen bonnets and bibs.
Perfect for tiny hands, it is suitable from birth and has a gentle rattle when shaken. Would make a fabulous newborn or baby shower gift.
Material: Cotton and poly cotton outer. Linen handle.
Colour: Butterscotch.
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Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Alimrose Bobby Bunny Linen Stick Rattle - Soft Pink
We are so in love with this super cute linen stick rattle from Australian brand, Alimrose. Available in a gorgeous range of colours to match back with their linen bonnets and bibs.
Perfect for tiny hands, it is suitable from birth and has a gentle rattle when shaken. Would make a fabulous newborn or baby shower gift.
Material: Cotton and poly cotton outer. Linen handle.
Colour: Soft pink
.
Where do you ship?
We ship within Australia, New Zealand, UK, Ireland, USA, Canada and China.
How much is shipping?
Within Australia you have three shipping options:
Shipping Internationally is charged at standard or express My Post Business shipping rates.
When will you ship my order?
We ship every weekday. If you order before 12pm we will ship your order the same day. If your order contains a pre-order item, please see below pre-order shipping details.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. We will note in the product description when we expect that to be. If you order items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
How do you ship items?
We ship via Australia Post with tracking.
Return, Refund, and Gift Card Policy
Latest update 01-01-2024
Returns for Exchange or Store Credit:
With the exception of dummies, nappies, and wipes (for health and safety considerations), Jack and Willow offers a streamlined process for item exchanges or store credit. To ensure a seamless transaction, kindly adhere to the following conditions:
Upon approval, please follow these steps:
a. Package your item(s) securely for transit.
b. Utilize a tracked service with insurance; please note that Jack and Willow cannot assume liability for return parcels not received.
Our return processing timeline is within 5 business days. While you are responsible for covering the shipping costs, customers using PayPal may be eligible for a refunded shipping option. However, it's essential to note:
Order Cancellation:
Regrettably, due to the volume of orders, Jack and Willow is unable to cancel an order once placed. However, you may return the order following the outlined process for an exchange or credit.
Refund Policy:
In adherence to the Australian Consumer Law, Jack and Willow is committed to providing refunds as necessitated by statutory obligations. Return shipping costs in these instances will be borne by Jack and Willow. However, refunds generally do not apply to:
Please note that customers are responsible for the return shipping costs, and Jack and Willow will only refund them in cases of valid reasons.
Gift Card Non-Refund Policy:
Gift cards issued by Jack and Willow are non-refundable and do not hold cash value. They are expressly non-exchangeable for cash or alternative items.
Non-Approved Returns:
Returns initiated without prior approval will prompt communication with you to determine the preferred course of action (return at your cost or destruction). Items returned without original packaging, tags, or due to an incorrect address incur a $14.95 restocking fee, along with re-delivery costs.
For any concerns pertaining to refunds under Australian Consumer Law, please contact us at hello@jackandwillow.com.au for expeditious resolution.
Had a great end to end experience with Jack and Willow. My friend is thrilled with her gifts for her new baby xx
Ordered for my niece overseas. Easy to order, delivered on time, beautifully wrapped and gift exactly as described. Just perfect 👌 thank you ☺️
Snuggle Hunny Kids | Unicorn Bodysuit | 0- 3m
Alimrose Mini Moss Stitch Blanket - Ivory
Lovely selection and fast service. Thank you.