Lovely selection and fast service. Thank you.
I will definitely shop back here again, I had a wonderful experience from purchasing right through to fast delivery and such a delight to see a few extra goodies thrown in to top it off…thank you 🌼
For a fabric basket I’m pleasantly surprised at how well the baskets stand upright :)
Nice enough and looks better in photos but has a very strong plastic odour from the pleather straps, obviously made in the same factory as the identical (with exception of colour) $20 caddie they sell in Kmart…not really worth the extra $100 imo.
Thank you for the amazing service, making the ordering seamless and for quality products. You guys rock!
So happy with the beautiful products. Also love how quick the delivery was.
I love this scooter I purchased it for my daughter before the Trike and it’s durability is better 10/10 looks like brand new still not one scuff or mark. Been through all the cheap scooters you can think of the wheels and turning mechanism all wear out and the plastic perishes and they break. The Banwood scooter is incredible quality won’t happen with this one I assure you ☺️
I needed a beautiful gift urgently for my friend who had just had a baby .Jack & Willow went above and beyond to make sure it arrived to her within hours of ordering it. I got the premium baby shower bundle bundle and she just loved it. Beautiful products and great service. I would highly recommend.
Great service & lovely products. Bought this for my friends baby and they commented on how perfectly wrapped it was.
I got one of these for my nephew...so classic and gorgeous. The colours of all of these trikes are just perfection. So practical too! the team at Jack & Willow were so helpful.
Love buying from small business and this trike ticked all of the boxes for us!
Not only is this trike super cute but also very practical! We bought one for my son's bday and got amazing use out of it. J&W team were super helpful! if you are on the fence buying one of the banwood trikes...just do it!
I’m in Canada and ordered a gift basket to be sent to my friend in Esperance, Australia. I didn’t get to see the actual basket, but my friend absolutely loved it. I received updates on shipping and delivery. I’m rooting for this small business!
Hi Heather,
Thank you so much for your kind words! We are so glad to hear that your friend loved her gift :)
This was the second mushie bib for us, and really love the design and colour. Fulfilment was fast, would appreciate a bit less packaging though. Thanks!
Life/food saver for parents
Hi Blake,
Thank you so much for your review! We also love the MUSHIE silcone bibs. Less mess is our favourite perk!
💙💙💙
I got this as a gift for my friend’s newborn. It’s so cute and soft. The blue seemed a little lighter than in the pictures though.
Gutted accurate timeframes weren’t displayed on website
Hello,
Thank you for your message and we are so sorry that your gift did not arrive during the expected time period. During this time period, leading up to Christmas, our courier (Aus Post) experienced rail network disruptions to WA. For that we are so incredibly sorry and upset to hear that your parcel took longer to reach your recipient than the usual timeframe we provide to our customers online. In future please email our customer service team for any delivery enquiries and we will do our best to figure out a solution for you.
Delivery a let down
Hello, Thank you for your message and we are so sorry that your gift did not arrive during the expected time period. During this time period, leading up to Christmas, our courier (Aus Post) experienced rail network disruptions to WA. For that we are so incredibly sorry and upset to hear that your parcel took longer to reach your recipient than the usual timeframe we provide to our customers online. In future please email our customer service team for any delivery enquiries and we will do our best to figure out a solution for you.
Still hasn’t arrived
Hello, Thank you for your message and we are so sorry that your gift did not arrive during the expected time period. During this time period, leading up to Christmas, our courier (Aus Post) experienced rail network disruptions to WA. For that we are so incredibly sorry and upset to hear that your parcel took longer to reach your recipient than the usual timeframe we provide to our customers online. In future please email our customer service team for any delivery enquiries and we will do our best to figure out a solution for you.
Thankyou for the excellent service and product. The gift was raved about by our expectant coworker.
